| Issue ID | 1599898 |
| Internal NHTSA # | 11254667 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 08/09/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | After recall campaign v69 to update transmission control software issues, vehicle will no longer stay in gear, will stall randomly at speed, and will require vehicle to be restarted in order to put vehicle back into drive again. Recall campaign was performed fewer than 1000 miles ago and 2 weeks ago. Dealership and jeep have no fix. Vehicle is unsafe, unreliable, and was towed in for service on the transmission for the third time in 12 months. |
| Vehicle Mileage at Failure | 69500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEWNAN, GA |
| VIN pattern | 1C4PJMBS5EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |