| Issue ID | 1595189 |
| Internal NHTSA # | 11246171 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 23/08/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I took my 2014 jeep cherokee into the jeep dealership for service recall v69 software update. After the new transmission software was updated, a new error code became present - service shifter. This code was never present before and i was told by the jeep dealer that i would have to have my entire shifter replaced. In addition, i don't even know if it is safe to drive my vehicle while this code is present. |
| Vehicle Mileage at Failure | 81751 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PINE ISLAND, MN |
| VIN pattern | 1C4PJMDS3EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |