| Issue ID | 1594446 |
| Internal NHTSA # | 11245586 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 11/08/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 jeep cherokee. When the gear shifter was placed into drive, the vehicle would reverse and failed to operate as needed. The contact had to make several attempts to restart the vehicle for it to operate properly. The contact stated that the service transmission indicator illuminated during the failure. The contact later discovered that the vehicle was included in nhtsa campaign number: 19v447000 (power train). Autonation chrysler dodge jeep ram roseville (200 automall dr, roseville, ca, 916-467-8055) performed the recall repair, but the failure continued. The contact took the vehicle back to the dealer and was informed that she would have to pay out of pocket for the defect to be resolved. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | NORTH HIGHLAND, CA |
| VIN pattern | 1C4PJMCS4EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |