| Issue ID | 1592474 |
| Internal NHTSA # | 11244171 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 15/08/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 jeep cherokee. The contact stated that the vehicle received a software update for nhtsa campaign number: 19v447000 (power train); however, the contact experienced failures afterwards. While reversing from a parking spot, the gear shifter was shifted into drive; however, the vehicle failed to respond. The gear shifter was placed into park and shifted back into drive, and the vehicle operated as intended. Additionally, the contact stated that there was slippage in the transmission. The recall repair was performed by fields chrysler jeep dodge ram glenview (located at 2800 patriot blvd, glenview, il 60026, (847) 446-5100). The vehicle was not taken back to the dealer to be diagnosed. The manufacturer was notified of the failure. The approximate failure mileage was 22,000. |
| Vehicle Mileage at Failure | 22000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BUFFALO GROVE, IL |
| VIN pattern | 1C4PJMDS7EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |