| Issue ID | 1580119 |
| Internal NHTSA # | 11230336 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 14/06/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | My 2014 jeep cherokee has been having transmission issues since september, 2018. The service transmission light comes on as well as a message displaying "service transmission" in the dashboard message center. Although the vehicle doesn't "act up" while driving, once you come to a stop it chugs and chugs and takes about 5 minutes to get up to speed again. The only way to reset it is to stop completely, turn it off and wait about 15 minutes and start it back up again. When you start it back up it seems to run fine but the service transmission idiot light is still on. This has happened a total of 3 times since september, 2018. When i take it to the dealership they claim the computer shows no evidence of an error code and that when it happens again to bring it in. The problem is that when it happens i'm too far away from the dealership to bring it in and every time i stop at a stop light/stop sign i hold up traffic because it takes so long to get up to speed. How do they expect me to be able to "bring it in"? They refuse to do nothing about it. |
| Vehicle Mileage at Failure | 84000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | OVID, MI |
| VIN pattern | 1C4PJLAB8EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 75 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |