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2014 Jeep CHEROKEE Power Train Problems, Complaints and Defects

Issue ID	1540087
Internal NHTSA #	11181593
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	CHEROKEE
Model Year	2014
File date	01/11/18
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	From day 1 this 2014 jeep trailhawk in transmission has acted very weird.. Step on the accelerator and the engine spins, makes a huge bang and then slams into gear.. This is usually when accelerating up slight inclines, hills or into my uphill driveway. The daily challenge is trying to avoid the jeep shooting thru my garage door as i pull in my driveway. Also, does not shift properly.. Long hesitations between 2nd & 3rd while up-shifting.. Long delays in downshifting when instant acceleration is needed.. Very dangerous on the highway. 1st transmission incident - turned right into a very busy intersection, immediately a loud bang (like it popped out of gear) and every light on the dash started flashing and ringing with service transmission immediately visible.. The vehicle had no acceleration (engine was running) and my foot was on the floor and just missed getting hit from behind as it coasted to a stop. After sitting in the middle of the intersection for 5 minutes with the vehicle off, started it up and most of the lights went off and it went back in gear but was in limp mode. The dealership took 1 week with the vehicle and everything was allegedly fixed with a wiring harness recall. All the original problems are still present except the lights on the dash are not on any more. 2nd transmission incident - turned left into a very busy, uphill intersection, the vehicle had no acceleration (engine was spinning) and my foot was pushing accelerator but wouldn't go anywhere. Slammed on the brakes to avoid getting t-boned by a truck coming down the hill and instead got rear ended and hit from behind. After being in the farrish jeep chrysler collision center for a week getting repaired it was returned to the farrish service center where no problems were found! But they reloaded software and said it would need to relearn my driving habits. All the problems are still present today!
Vehicle Mileage at Failure	54000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	CENTREVILLE, VA
VIN pattern	1C4PJMBS9EWXXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	5
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WBA8D9G51JNU72335 WVWZZZ13ZCV011623 XW8ZZZ1KZAG500945 1FTCR14U8TPB19092 JTDKB22U100074879 5YJ3E1EA5NF287592 2C4RC1FGXJR117858 L4HGTBBP4L6000001 1C4SDJET4FC793302 1J4G248S8YC242450 5TDJZRFHXJS846419 5GAERBKWXLJ298629

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2014 Jeep CHEROKEE Power Train Problems, Complaints and Defects, Recalls and Failures

2014 Jeep CHEROKEE Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?