| Issue ID | 1431823 |
| Internal NHTSA # | 11054183 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 07/09/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Car stalls and completely shuts off. Told its gas and not to fill up gas tank. Not sure how this effects the transmission. Car jerks into gear or right before shutting off. Shakes, is loud. Does this with or without filling up the tank. Car had barely half a tank when i purchased it and it did it then. The very next day. I have an extended warranty. And i believe the power train warranty still applies but they won't fix the problem. Keeps saying its not pulling or storing codes. Engine light and service transmission light comes on and stays on. Not on the next next. Hard starts. Trans is slipping. It does this while i'm driving. Either at take off or while i'm slowing down to stop is when it shuts off. You can feel the trans slipping while driving. Car is noisy sometimes and slow to accelerate. Car acts like it going to stall while driving on city street or highway. Has shut off on both. I do mostly freeway driving. Was told there was a case involving make year and model of my car. I looked it up and there appears to be a class action lawsuit in regards to faulty transmission and chrysler knew of this. I was not told about this when i purchased the vehicle and the vehicle has been doing this since i purchased it in september of this year. I have taken it in and called several times for the same thing. They updated the computer and replaced a part and now they are basically telling me they don't know what the problem is except that it may be from filling up my gas tank and it making the engine stall but no solution to fix the problem besides not filling my tank i am guessing. But no explanation on the trans. Just keeps saying its not storing or pulling codes. This is dangerous to be driving a car that can shut off at will with my kids in the car. |
| Vehicle Mileage at Failure | 39000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WESTLAND, MI |
| VIN pattern | 1C4PJLCS9EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |