| Issue ID | 1423088 |
| Internal NHTSA # | 11044781 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 02/11/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I have had my jeep in the dodge jeep dealership in tacoma wa. Three times for the transmission issues and they have yet to fix the problem. The first time was at 22138 miles check engine light came on they found codes po520 uo121 &u0001they verified that the oil pressure sensor failed they found that they needed the tcm. Also did the body control module they had the jeep for 6 days all covered under warranty and recalls. Then again on 3/31/2014 back to the dealer with same thing check engine light and service transmission they did a flash for pcm amd tcm to address shifting issues jeep was in the shop for four days millage was at 33658 .@ second time in shop for engine light and transmission issues and warning lights. At 35512 once again same scenario check engine light comes on & service transmission this time they have the jepp in the shop for 13 days they replaced valve body and performed tsb 21-012-16. Now once again at 39888 check engine light and service transmission light comes on call service department they say bring it in but now it is out of warranty i will have to pay to get it diagnosed $156. 00 totally b. S. Come on dodge jeep dealership give me a f- break same happening again so it wasnt fixed the last time or the two times before that now you want me to pay you to diagnose the jeep when clearly its the same thing as before that you did not fix . I call bs on that. Come on fiat crysler get real this jeep is not worth the 32,000 dollars i am paying for it let alone the 156. 00 they want to charge me to tell me that it needs a flash update i dont care how many times you flash this transmission it will never be right it is the 9 gear transmission that does not work properly and never will come clean and do the right thing for your customers that believed in your brand and recall this jeep before someone gets killed . Jeep it buy back time do the right thing. |
| Vehicle Mileage at Failure | 39888 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAKEWOOD, WA |
| VIN pattern | 1C4PJMCS3EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |