| Issue ID | 1415706 |
| Internal NHTSA # | 11035250 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 29/12/15 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Starting around 29000 miles we have been experiencing hard shifting in our vehicle which was purchased brand new. The vehicle symptoms have progressed to the point where it feels like a rear end collision when shifting. There have also instances when we have been accelerating and the engine just revves up and transmission wouldn't engage until finally engaging. This has turned into a major safety issue as it is unknown when this will happen. It is also a safety issue when the transmission jerks so bad which could ultimately cause loss of control. This occurs when the vehicle is moving. Attached is images of the amount of force caused by the jerking motion and a video of the phone on the dash and falling of because of one said jerking motion. This has been an ongoing issue since december 2015. The dealership has described this issue as a "operational characteristic". Please see video on youtube at https://youtu. Be/og2u_xhkrww |
| Vehicle Mileage at Failure | 29000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CLERMONT, FL |
| VIN pattern | 1C4PJLDB5EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |