| Issue ID | 1411256 |
| Internal NHTSA # | 11030704 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 21/09/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | While driving in snowy conditions east on hwy 80 near truckee ca. The vehicle lost forward drive and the engine on its own sped up and down from 4000 rpm to redline for several seconds and then returned to normal operation. We were almost hit from the rear due to rapid deceleration. A few miles later the same thing happened with the exception forward control did not return and we were forced to the side of the highway cutting dangerously close in front of a semi truck, our location on the side of the road was not safe! After turning the engine off and back on we were able to drive away only to experience the condition again and were forced to coast off the highway onto a gravel turnout. The car at that point would not shift into any drive gear and we were towed into reno nv were the next day a "software" update was performed and we started our drive home only to loose forward motion once again and force to the shoulder of the narrow mountain highway. Restarting the engine cleared the issue and we drove home and then the next week took it to our local auburn ca. Dealer to be repaired. The dealer kept the car 4 days and returned it after a "software" update. In the less that 20 mile drive home the car lost forward momentum two times and the engine sped up and down again like before, also making grinding a thumping noise. We were able to limp home and had the car towed back to the dealer in auburn. We are waiting to hear from them as it is the weekend. I am afraid for our safety on the highway now driving this car! |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | COLFAX, CA |
| VIN pattern | 1C4PJMBS4EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |