| Issue ID | 1403717 |
| Internal NHTSA # | 11016590 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 18/05/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | 2014 jeep cherokee. Consumer writes in regards to issues with car stalling. *ld the consumer stated that the vehicle shifted hard between first and second gear. A "thud" could be heard when the vehicle jerked. The vehicle would "chug" and stall at intersections. The stalling also occurred when reversing and upon breaking in order to shift. The vehicle propelled forward when downshifting nearly hitting the vehicle in front of it. The vehicle became stuck at 3000 plus rpm when going down hill. The brake would have to be applied in order to have the car shift. The vehicle had a "howling" sound at the front end that worsens in cold weather. It was only heard while in motion. The radio randomly switched stations. Also, it would switch from the radio to the phone. Phone calls would not go through, but the timer for the call would connect. The radio and phone would be inoperable until the vehicle was restarted and they key removed from the ignition for at least 3 minutes. The dealer could not duplicate the failures. The consumer was concerned the warranty would run out before the vehicle could be repaired. Updated 08/28/2017*js |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | ELM GROVE, WI |
| VIN pattern | 1C49JMAB4EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/07/14 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |