| Issue ID | 1400971 |
| Internal NHTSA # | 11015840 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 23/07/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Several incidents where vehicle suddenly looses ability to move forward. Engine still runs, display says shift to park, then back to desired gear. Check transmission light, check parking brake light. Loss of power occurs suddenly - has occured while crossing intersection. Requires stopping car. Putting in park. Usually i also have to shut down ignition and restart, then shift back into drive. Problem resets the transmission, causing any learning data to be absent - first shifts into gear extremely rough. Vehicle has had transmission recall preformed - but this is not the issue. Chrysler has informed me that certain errors can occur that send a shut down code to the transmission. Obd2 code when this happened for me was p1ddd-00. They say that fuel valve issues in the fuel system cause the code, which in turn shuts down transmission. Note attached service bulletin that hints at issue. The crazy thing is a fault in the fuels system allows the engine to continue (great since engine continues - now my car engine could catch on fire and i have no motive power) - but resets the transmission, leaving one stranded for several moments where ever this occurs. Chrysler tells me other issues can can cause transmission shut down in lieu of going to limp mode. I have had several issues of this in the 3 years of ownership - many people think there is a transmission issue - maybe there are on some cars - but now i learn that other failures can cause random resets of the transmission. Chrysler says - see service bulletin - even overfilling gas tank can cause this issue. Vehicle is unsafe to drive and unfit to be on the streets. |
| Vehicle Mileage at Failure | 33550 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHANDLER, AZ |
| VIN pattern | 1C4PJLDS6EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |