2014 Jeep CHEROKEE Power Train Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep CHEROKEE 2014 power train. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep CHEROKEE 2014 power train and complaints other owners have filed.
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2014 Jeep CHEROKEE Power Train Problems, Complaints and Defects

 Issue ID1395455
 Internal NHTSA #11011273
 ManufacurerChrysler (FCA US LLC)
 BrandJEEP
 ModelCHEROKEE
 Model Year2014
 File date11/07/17
 ComponentPOWER TRAIN
Product type codeVEHICLE
 Description of the problemOngoing transmission issue - even after software updates the transmission on this 2014 trailhawk fails without warning. This has always happened while driving on city streets. The vehicle just shuts down, the transmission loses power and forward momentum. The vehicle is still running, but you can press down on the accelerator and go nowhere, steering is also affected. First, we were told by san antonio chrysler dodge jeep that this was an issue with the fuel tank - that filling up the vehicle causes fuel to spill over into some area causing it to stall... Really ?... Okay. Then we were told it was a software issue and an update would fix the problem - nope. This has happened to us while trying to make left-hand turns, while traveling in heavy traffic, and while trying to accelerate into intersections or while accelerating out into traffic from parking lots... And it happens without warning - the vehicle just quits. It's dangerous and you take your life into your own hands every time you drive it. The latest software updates were done in january 2017 (which cdj wanted to charge us for). The updates still didn't fix the problem so we left the trailhawk sitting in the driveway - that killed our battery. The trailhawk is at the dealership now and they want $300. 00 (250. Plus labor) for a new battery and charge us to do another "transmission software update" because it's "not under warranty" even though we bought the extended 75,000 mile warranty (which was supposed to be a chrysler warranty, but we have recently learned is a 3rd party warranty" -_- . I'm tired of chrysler's inability to fix this ongoing and dangerous situation - and we are still making our payments on a vehicle we can't drive.
 Vehicle Mileage at Failure39000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateSAN ANTONIO, TX
VIN pattern 1C4PJMBS5EWXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed40
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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