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2014 Jeep CHEROKEE Power Train Problems, Complaints and Defects

Issue ID	1387629
Internal NHTSA #	11001600
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	CHEROKEE
Model Year	2014
File date	15/09/16
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	2014 jeep cherokee trailhawk 9 spd transmission has been reprogrammed multiple times and transmission replaced once by dealer and chrysler - also paid $5000 for extended warranty. A dangerous problem still exists with no resolution at 45,000 miles. Nothing the dealer can do to keep transmission from violent actions shifting or delayed freewheeling shifting with loud banging lurches. There were two very dangerous near-wrecks when car just rolled out in front of oncoming traffic before "bang-accelerate" - several second delay before transmission shifted. Yield signs are dangerous in traffic you have to come to a full stop and wait several seconds, risking rear-end collisions and angry honking from others coming to fast stops. The alternative is to pause, then accelerate with the transmission freewheeling for a second or two before catching as if you revved the engine and then popped the clutch on an old standard transmission. That is if you are lucky, and it doesn't take longer while you roll out into traffic without it accelerating. Also, multiple times, it felt like the car being hit when i took my foot off the accelerator and tapped brake to slow then accelerate. The transmission free-wheeled, then shifted into an unknown gear - same pop-the-clutch reaction as the brake is released. It also does these things occasionally in reverse pulling out of driveway. The transmission doesn't seem to ever know the speed changed while it was thinking about which gear it should use. I have had to drive to specifically avoid such incidents since i've had the car. Each time in, the dealer says it was designed that way and will learn to operate better after a hundred miles or so - not. I'm parking it until resolution, driving 2007 kia w/over 104,000 miles. Much safer for the grand-kids, we take care of 40 hours a week. ( 71 year-old disabled/handicapped vet with disabled wife).
Vehicle Mileage at Failure	32000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	COLORADO SPRINGS, CO
VIN pattern	1C4PJMBS3EWXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	10
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

5GRGN23U33H149131 VF7YGBPAU12W14364 TMBJG7NE8E0151530 1GNEVGKW3PJ237904 5FNRL38777B451102 3CZRZ1H39SM750556 WUAZZZF43JA902572 WF0WS4NB5RTJ20746 ZHWET5ZF6PLA21651 1C6RRFBG3LN377351 W1KMK5AB1TF133172 WDD1173521N090903

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2014 Jeep CHEROKEE Power Train Problems, Complaints and Defects, Recalls and Failures

2014 Jeep CHEROKEE Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?