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2014 Jeep CHEROKEE Power Train Problems, Complaints and Defects

Issue ID	1380323
Internal NHTSA #	10991552
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	CHEROKEE
Model Year	2014
File date	12/05/17
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	Zf 9-speed automatic transmission: delayed shifting, lurching, banging, and jumping movements during acceleration in lower gears, especially at take off from a full stop, and merging in first 3-4 gears. This has been an issue since i bought the car in 07/2014; i complain every time i have the vehicle at the dealership, but no one has a fix, and tell me that it's how this transmission is. I have received 3 computer updates to the transmission that brought no improvement. Due to the known problem, my vehicle is now worth less, as the company has no fix for a faulty powertrain. While i regularly have issues with this, recently it has become worse, and has brought me very close to two major accidents in the last two weeks. The road my house is on attaches to a 55mph county highway (2 lane, undivided). I was stopped waiting to turn right, and when an opening came up, i went to take off, but as the car entered the highway, the transmission lurched, would not shift, and i lost the power to accelerate. The vehicle coming up behind me, on the highway, was able to slam on his breaks, and use the lane for oncoming traffic to avoid hitting me. I wasn't even able to get enough power to move to the shoulder! This almost caused a multi vehicle crash, and if there had of been oncoming traffic, it would have been. A few days later i experienced a very similar event when trying to merge onto a 100mph highways from a sharp/slow ramp with a short merge lane. I exited the ramp, and entered the short merge lane at 45mph, when i went to accelerate and merge onto traffic the transmission banged, lurched, and the car wouldn't accelerate. I was unable to merge, and had to drive into the ditch. Luckily, i was able to drive back out. I'm afraid to drive this car, but the value has decreased so badly, that i can't afford to take the loss on a sale right now. This car is going to kill my family
Vehicle Mileage at Failure	82000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	CARVER, MN
VIN pattern	1C4PJMCS5EWXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	2
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WF0WS4NB5RTJ20746 ZHWET5ZF6PLA21651 1C6RRFBG3LN377351 W1KMK5AB1TF133172 WDD1173521N090903 1VWZZZA3ZJCC42856 1FM5K8FH1HGB36373 MR053REH504559567 1GCEK19J98Z134434 1GCEK19J98Z134433 MRHFD16506P202121 ZCFC4980105160805

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2014 Jeep CHEROKEE Power Train Problems, Complaints and Defects, Recalls and Failures

2014 Jeep CHEROKEE Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?