| Issue ID | 1361453 |
| Internal NHTSA # | 10959092 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 06/03/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | 9 speed transmission issue - (original complaint #10916811) - once again i'm having issues with my 2014 jeep cherokee - after having the computer updated twice in the first two years of ownership and transmission cooler replaced in october of last year(2016) i was told the forward drive issue and hard starts were resolved. As of march 6th of 2017 the engine light is on again and the forward drive issue is back. Long pauses in forward momentum and hard shifts. Please review this case immediately and offer some sort of guidance on this continued issue. Will jeep ever be held accountable for this sub-standard transmission and how many people will need to be injured before they are. The highway safety board needs to take a stand against this product and force chrysler/fiat to act responsibly in this situation. Loss of forward power on the highway puts lives in danger. Fix this issue fiat! |
| Vehicle Mileage at Failure | 59000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SEVEN FIELDS, PA |
| VIN pattern | 1C4PJMCS3EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |