| Issue ID | 1356894 |
| Internal NHTSA # | 10955177 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 15/02/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I've had the same problem that literally hundreds of other people have had. While driving on the interstate at about 65 mph, my jeep's transmission became unresponsive. It wouldn't change gears while i hit the gas and shifted to neutral and stayed in neutral. The check engine light came on and a message stating "service transmission shift to p then to d" was displayed. I had to coast to a safe location to exit the travel lane and pull-off onto the side of the road. After the vehicle was shut off for about 10 minutes, i started it and the transmission worked. This is the third time this problem has happened to me in the less than 3 years i've owned the jeep. I'm going to sell it because i do not want to risk the chance of having the transmission become unresponsive while i'm on the highway with no shoulder to stop on. It's a blessing nobody has had to stop within the travel lane and caused an accident. I'm very surprised chrysler has not been forced to issue a total recall. This is a serious issue that can lead to someone getting killed. |
| Vehicle Mileage at Failure | 58000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MECHANICSBURG, PA |
| VIN pattern | 1C4PJMDS3EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |