| Issue ID | 1349201 |
| Internal NHTSA # | 10945460 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 13/01/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I have taken my jeep in three times to the dealership due to the transmission recall. On friday, january 13, 2014 traveling down 635e in dallas my jeep during rush hour in the evening while traveling 70 decided to shut down and throw itself into neutral. I was only able to avoid an accident by being in the far right lane and pull off immediately. It caused the jeep to jerk almost to a full stop and could have caused an accident had i been in another lane. The recall is still showing incomplete. I called rockwall dodge jeep who did the last three "repairs" and could not see us for 4 days, meanwhile it is not safe to drive the vehicle. I contacted a second dealership who looked into the mater and found that the recall was incomplete because the other dealership only reset the computer and never ordered the part that needed to be replaced. It is possible that due to the continuous issue this has caused permanent damage to the transmission which i have been informed may be my responsibility to repair due to us driving it with the issues. This has been ongoing for over 6 plus months and is not resolved. This could have been a serious accident and should have been resolved the first visit. |
| Vehicle Mileage at Failure | 43000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GARLAND, TX |
| VIN pattern | 1C4PJLCB7EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |