| Issue ID | 1346756 |
| Internal NHTSA # | 10940106 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 30/12/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I bought a brand new cherokee trailhawk and within the first 8 months the transmission needed to be totally replaced after having significant issues with switching gear. In december 2016 i was driving to nc, with 55,800 miles on the vehicle, the power steering suddenly shut out and i wasn't able to accelerate, all while going 70mph on a major highway. I had to coast to the side of the road. I had to have it towed to the dealership, where they performed a "software upgrade" and gave it back to me. The next morning, the exact same incident occurred on my way to work, in rush hour, at a very high speed. I again had to coast to the shoulder to pull off. The dealership still hasn't returned it, over a week later, because they don't actually know how to fix it. I will never again buy a jeep, and if i ever see my cherokee again i will not feel safe driving it. |
| Vehicle Mileage at Failure | 55800 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WASHINGTON, PA |
| VIN pattern | 1C4PJMBS3EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |