| Issue ID | 1337690 |
| Internal NHTSA # | 10928791 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 14/11/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I have been complaining since about 6 months after i purchased the vehicle regarding the rough shifting in low gears. The dealer re-set the adaptive transmission, thinking that changes in traffic patterns lead to a difficulty an "adjusting" to a different driving style. This temporarily corrected the problem, however i continue to have rough shifting, delayed acceleration, and sometimes a harsh jolt when decelerating to a stop. The car's transmission software has been updated multiple times, including the most recent s-55 recall. My car was diagnosed as needing software only, not a new wiring harness. However, two days after the software update, while stopped at a traffic light, the vehicle would not move when i stepped on the gas. I was nearly rear-ended by the school bus behind me on a major highway overpass when my car did not move at the change to a green traffic light. The rpms revved as if the car was in neutral, (but it was in d), and after a 5-10 second delay, the car bucked into third gear going 20 miles per hour. At times when coming to a stop, the deceleration from 3rd to 1st gear feels as though i am being rear-ended. The car sometimes revs when at a stop with my foot on the break. Once i received an error message that "the car is traveling at too high of a speed to go into reverse", however i was going from park to reverse and the car was at a complete stop. There is sometimes a delay in acceleration when trying to merge onto the highway. The dealer has been unable to duplicate or diagnose these intermittent issues. |
| Vehicle Mileage at Failure | 47000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROCKY POINT, NY |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |