| Issue ID | 1327308 |
| Internal NHTSA # | 10916811 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 15/10/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | My 2014 jeep cherokee lost forward gears without warning. I was stopped and tried to pull out on a busy intersection. I lost all forward power limped forward 10 feet and stopped. Route 51 in jefferson borough is a major 4 lane and this could have caused a major accident. I had to reverse to safety. There is a known recall that jeep is refusing to fix. They are putting peoples lives in danger with a sub standard transmission. I want jeep to be held accountable for the entire transmission system and not just the parts they deem in their internal selection. If it supports a transmission they should stand behind their product and build it correctly. Safety should be a concern and obviously it isn't. My jeep is less than 2 years old, i've complained multiple times about hard shifting to the dealer and all they did was adjust the shift points. Now my life is in danger because of their safety issue. Jeep needs to fix this known issue in all jeeps and not just a select few. Pleasant hills jeep should be revoked as a 5 star dealer and jeep should be forced to stop production of this substandard transmission. |
| Vehicle Mileage at Failure | 49500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SEVEN FIELDS, PA |
| VIN pattern | 1C4PJMCS3EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |