| Issue ID | 1317838 |
| Internal NHTSA # | 10906311 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 13/09/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | We purchased a 2014 jeep cherokee limited, 4wd w/active drive 2 in january 2014. When we purchased this vehicle, we traded in a gmc terrain. We were certain that the jeep was going to be a fantastic purchase, knowing the reputation of jeep. We have had nothing but what i'd call serious problems with the transmission. Every time i take it in for an oil change, i mention it, and they do "software updates." each software update that has been done has not corrected the problem still. All it's done is created a different problem. There have now been 5 recalls on this vehicle, 1 of which hasn't been taken care of yet because jeep hasn't come up with a replacement part, so i'm stuck with a rental renegade that is nowhere near comparable to my cherokee limited 4wd, for an "unspecified amount of time." my steering column makes a grinding noise louder than a 40 year old truck. The dealership told me that it was a normal sound. No vehicle i've ever driven has sounded like this, especially one that cost me $40,000!!! |
| Vehicle Mileage at Failure | 44000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MICHIGAN CITY, IN |
| VIN pattern | 1C4PJMDB6EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |