| Issue ID | 1311446 |
| Internal NHTSA # | 10897945 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 15/12/15 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | The issue was in fact duplicated by service advisor david o'neil several times when i first had the issue. His way to fix it was the updates. These updates did not work and only made it worse. He will be able to confirm as well as the first three to four service records. Please, let it be known that on 7-26-2016 @4:30pm, youngblood jeep, service manager, mr. Phillips; chrysler llc, district service service and parts manager, tony aguillo; and district field engineer, tyler yoemans, have denied me to get my 2014 jeep cherokee serviced at youngblood jeep. They also stated verbally that lemon law is not an option because its past 24,000 miles and/or the two year purchase date of the new vehicle. First, it was purchased new (10 miles) from youngblood jeep. Second, initiated service records since the vehicle had approx. 6,000 miles on it. Third, purchase date was 10/4/2014. Two years from that is 10/4/2016. I have the 100,000 power tran warranty and the extended route 66 warranty through blu current. Before i utilize the route 66 extended warranty i would like to utilize my 100,000 powertran warranty. I was turned away when dropping me vehicle to get it serviced. The 2014 jeep cherokee latitude that i purchased in 10/2014 is extremely unsafe. I was advised that i should bring the 2014 jeep cherokee latitude to a "transmission specialist" i was also advised by my. Phillips that the operating design of the transmission is to completely stop then accelerate after being completely stopped. Two things... One, if you come to a stop light and the light turns green, i should stop before i accelerate? Two, when i am turning left and crossing oncoming traffic, i should stop even if i have significant room to turn left? |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NIXA, MO |
| VIN pattern | 1C4PJLCB8EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |