| Issue ID | 1294673 |
| Internal NHTSA # | 10881583 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 29/06/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | When the vehicle is in drive, it will go into neutral safety mode. This will not allow the vehicle to move. It has done this on 4 separate occasions. Each time stranding the vehicle in the middle of the road and on 3 of the occasions the police have been called to ensure safety. It has to be towed back to the dealer and the first and third time we have been told the valve body needed replaced. The first time was in jan of 2016 and it went until may before the 2nd time occurred. We now have had the vehicle in the garage for all besides 2 weeks until it has done it for the 4th time. The third time we had it for 3 hours. We were told chrysler would nott replace the transmission on the last visit. There have been many reports of transmission problems reported to chrysler and that they are avoiding a serious safety issue with these vehicles. When these vehicles go into neatral safety mode. It leave the operator without a means to move out of traffic. |
| Vehicle Mileage at Failure | 44000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BUTLER, PA |
| VIN pattern | 1C4PJMCB7EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |