Issue ID | 1279916 |
Internal NHTSA # | 10862340 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2014 |
File date | 22/04/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | The transmission in my 2014 jeep cherokee will slip into neutral at slow speeds, will not downshift when passing a vehicle but instead bogs down and loses acceleration, many times it will start in the wrong gear not downshifting all the way to first when slowing to near stop and accelerating up again. Transmission is jerky between shifts on highway as well as accelerating from a stopped position. When shifting gears the automatic transmission just kind of drags from one gear the the next in a long drawn fashion instead of shifting crisply like it should. I have had a couple close calls at intersections with the car slipping out of gear as i am entering traffic. Also had a near miss yesterday changing lanes to pass a semi truck when my cherokee just bogged down in front of it instead of having a smooth acceleration to pass him. At the last instant the car finally grabbed the gear it was hunting for and i was able to clear the near miss. I have been to jeep service where they have admitted to knowing of all these issues and are at a loss to find a fix. They have used flash updates three times without success. After my last visit for the latest update which they practically guaranteed would fix my issue... I was contacted by service and told my software was not compatible with their update and that they now want to put in a new transmission. I have been involved with chrysler diamond service for months asking them to replace the car or arrange to give me a fair trade on the car thinking they would take some responsibility and they have denied my request. I actually bought two cherokees in 2014.. The first one showed these transmission issues, so i traded it for another one absorbing a loss with hopes that a different cherokee would get me out from under the problems, but sure enough the second one has the same issues so i lost all that trade value for nothing. |
Vehicle Mileage at Failure | 18955 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | YORKVILLE, IL |
VIN pattern | 1C4PJMBS4EWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 18/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |