| Issue ID | 1278004 |
| Internal NHTSA # | 10860874 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 03/04/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I'm a us diplomat working in la paz, bolivia. I purchased my 2014 jeep cherokee, march 2015 in florida prior to departing for bolivia. I've had the vehicle for one year and currently has approximately 22,000 miles. On april 3, 2016 my jeep cherokee lost power and failed to respond to any of the driving commands such as reverse or drive. Luckily i was still in my driveway when this happened. During the safety incident, the transmission service message come on to include the other service indicators i. E. Check engine light. I took the jeep to a local mechanic as la paz, bolivia does not have a certified jeep dealership with a service department. The mechanic ran through all systems diagnostics and upgraded the software, temporarily fixing the problem. On april 16, 2016 my jeep cherokee lost power once more and this time i was driving up a 9 percent hill. Luckily the person behind me quickly reacted to my safety issue and swerved out of the way to avoid a collision. However, i was stuck on an incline as the vehicle did not have enough power to make it to the top of the hill. I had to drive the vehicle in reverse to get to the bottom of the hill creating a huge traffic jam and putting my life endanger as i avoided incoming traffic. I took the vehicle to the mechanic on april 18, 2016 and he spent two days trying to figure out the problem but, with no luck; because on april 20, 2016 the safety issue occurred once again. Due to the steep hills in la paz which are from 9 - 30 percent grades, i cannot safely drive my vehicle. I have a $24k piece of equipment sitting in my driveway because i refuse to put my life, my families or other people's life in danger. I cannot stress this enough losing power on any driving environment albeit on a highway or driving up a hill is a serious safety issue. |
| Vehicle Mileage at Failure | 22000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DPO, AA |
| VIN pattern | 1C4PJMAB6EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |