| Issue ID | 1275791 |
| Internal NHTSA # | 10855193 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 11/04/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | A couple months after purchasing my car brand new i got a flat tire for no reason. The sensor had to be replaced as well and it took over a week to change my tire. The dealership was awful and the jeep roadside assurance took 6 hours to get to me for a tow, i complained to no avail. Next my transmission was acting weird. Accelerating and decelerating without me gassing or braking. Took it in and no one took me seriously. December 2015 my cars transmission disengaged on the highway at night. Thankful i could pull over to the side. Got it towed to jeep they said the transmission module needed to be replaced but there was no real fix because the software to fix it hasn't been created yet. So basically we're going to put a faulty part back in your car and cross our fingers it works. Yesterday 4/11/16 the exact thing happened on the highway but in the mid morning. Again i was able to veer off with no power safely but was in a bad spot on the highway with cars racing past me and not moving over or slowing down. Definitely a stressful experience. Got towed again and the maintenance were so relaxed about it. They didn't care at all even though this was my second problem in less than 6 months. Turns out it was the same problem and they fixed it in one day because they have transmission modules in stock. One can only assume it's because many owners are coming in to get them replaced. I'm am looking into lemon laws and suggest everyone with this problem does the same. |
| Vehicle Mileage at Failure | 15500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HENDERSON, NV |
| VIN pattern | 1C4PJLCS5EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |