| Issue ID | 1262461 |
| Internal NHTSA # | 10836785 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 13/12/15 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Previous owner of '99 jeep grand cherokee for 13 years. Traded it on the 2014 jeep cherokee sport 3 months ago. During first month while driving up a mountain, vehicle started losing power and all of the warning lights and chimes came on at the same time along with wipers. Wipers were in the off position, so could not turn wipers off. Had to drive this way until i could reach auto parts store to get the fault codes read. Nothing showed up. Started back up, warning lights gone. Also, constant rough shifting in 1st, 2nd to 3rd gears. Often feels like car is in neutral- not in any gear for a few seconds while driving. At one point, transmission was slamming into gear around 27mph. Major hesitation when pulling out from stop. Concerns me that car is not going to move and that i might get hit by another car. Have to be very alert when driving this car and have to be constantly aware of what the transmission is doing. Transmission seems to be thinking about shifting and not doing anything for a few seconds while driving. At around 26 mph, if you take your foot off the gas, the vehicle actually speeds up. Not safe! Called sales manager at dealership and was told that this is the way this computerized transmission is supposed to act and nothing that could be done but i can make an appointment if i wanted. The service tech repeated almost word for word what i was told by sales manager. Tech could not find anything wrong during test drive. Suggested i allow a sales person to drive it home that evening. Sales person must have noticed something since tech called to say they would be changing the shift point parameters and suggested sales person take it home again. Slamming into gear around 27mph stopped, but hesitation, speeding up when coasting and rough shifting has continued. Not liking this car at all! Older is definitely better when it comes to jeeps! |
| Vehicle Mileage at Failure | 24000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | OXFORD, ME |
| VIN pattern | 1C4PJLABXEWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |