| Issue ID | 1233169 |
| Internal NHTSA # | 10786223 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 01/04/15 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 jeep cherokee. The contact stated that while turning the ignition key to start the engine, the vehicle suddenly surged forward. The contact also indicated that when going from stop to start and while ascending up a hill, the vehicle hesitated to accelerate. The vehicle was taken to the dealer who performed a pcm and dtcm update but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 25,000. Updated 02/19/16*lj the consumer stated the transmission was replaced which resolved the surging issues. The shifting failure persisted, the failure could not be determined. *js |
| Vehicle Mileage at Failure | 25000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | FREDRICKTOWN, MO |
| VIN pattern | 1C4PJMAB5EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/10/14 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | HILLIS DODGE |
| Dealer's telephone number | |
| Dealer's city | POPLAR BLUFF |
| Dealer's state code | MT |
| Dealer's ZIP code |