Issue ID | 1225928 |
Internal NHTSA # | 10779495 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2014 |
File date | 02/10/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Vehicle fails to shift properly and stalls upon acceleration from complete stops, driving on highway and normal roads. Issue started 7 months after purchase at 8,573 miles. Jeep taken to dealer on march 10, 2015, who reprogrammed transmission & power train modules & reprogrammed restraint control module. 5/15 - jeep was making clunking noise and grinding noises - rear differential was replaced at 14k miles; 5/27 - jeep still made grinding noise when placed into gear - power transfer unit & skid plate replaced as tech found fluid had leaked into ptu causing internal damage. 7/7 - jeep still not shifting properly, rpms rev to 5 & 6k before shifting. Slow acceleration has almost caused multiple crashes!! Dealer reprogrammed transmission control module. 10/2/15 - lift gate won't open with fob or by hand & won't lock when closed manually - open recall with no remedy avail, i was told not to use it until fixed. Dealer has no eta for the fix and this issue can cause fire!! Shifting is still an issue, dealer claimed they were unable to reproduce the issue yet the check in & out mileage remained unchanged at 20,635. The parking sensors go off in drive thru's, yet another issue they can't reproduce. I do not feel safe driving this vehicle which is needed for work!!! I attempted to trade it in but past service issues have depreciated it's value to the point of no return! |
Vehicle Mileage at Failure | 20635 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | FOX LAKE, IL |
VIN pattern | 1C4PJMBS4EWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 18/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |