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2014 Jeep CHEROKEE Power Train Problems, Complaints and Defects

Issue ID	1217883
Internal NHTSA #	10762436
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	CHEROKEE
Model Year	2014
File date	14/07/14
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	Vehicle shifts from park into reverse without anyone touching the shift lever. Vehicle also changes gears occasionally when driving, e. G., shifts from reverse to drive when backing up, or reverse to neutral. Reported to dealer immediately in july 2014 (not aware of problem) and chrysler on 9/29/14 and again 9/9/15. We are now vigilant when shifting gears and before initial acceleration. Once moving, the jeep stays in the gear selected, e. G., hasn't shifted out of drive while driving down the road. The shift problem is a progression downward, i. E., park to reverse, reverse to neutral, reverse to drive. Unfortunately my wife had another and potentially serious incident this weekend when she parked on level ground, placed the jeep in park, left the engine running, got out of the jeep (briefly to check on something), then the vehicle shifted into reverse and started backwards. My wife had to run and jump into the moving jeep to stop it. On this occasion, she wasn't even in the jeep and there were no passengers, so no one touched the shift lever. There was a significant pause (i. E., time to get out of the jeep and start to walk away) before the jeep changed gears. On the occasions when the jeep shifts from reverse to drive, we have been fortunate that no person or object was close to the front of the jeep and the driver was alert and able to stop within the first few feet; we will not always be so lucky. Other manifestation of this shifting problem is when shifted to reverse, we watch the indicator say reverse then, after a noticeable pause with no one touching the gear lever, the jeep will shift into neutral or continue into drive. Knowing that this is a problem, we watch the shift sequence closely and catch this "slipping out of gear selected" problem to avoid an accident. Is this a drive by wire electrical problem?
Vehicle Mileage at Failure	200
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	EDGEWATER, MD
VIN pattern	1C4RJFCM7ECXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	1
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

TMBJG7NE8E0151530 1GNEVGKW3PJ237904 5FNRL38777B451102 3CZRZ1H39SM750556 WUAZZZF43JA902572 WF0WS4NB5RTJ20746 ZHWET5ZF6PLA21651 1C6RRFBG3LN377351 W1KMK5AB1TF133172 WDD1173521N090903 1VWZZZA3ZJCC42856 1FM5K8FH1HGB36373

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2014 Jeep CHEROKEE Power Train Problems, Complaints and Defects, Recalls and Failures

2014 Jeep CHEROKEE Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?