| Issue ID | 1212643 |
| Internal NHTSA # | 10758562 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 13/08/15 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | August 13, 2015: stopped at traffic light, in construction zone. Light changed to green, bikers on side of road, so was going very slow. Engine light/service transmission message came on and transmission froze in second gear. Pulled over, turned off jeep, restarted, continued trip with no further incidents. August 15, 2015: slowed for construction on a 2-lane (paved) rural highway. Engine light came on, and jeep had poor acceleration. Continued driving and gained speed. August 19, 2015: in a line of traffic on 2-lane rural (paved) highway. Speed about 45mph. Engine light/service transmission message came on. Transmission froze in gear, with very poor acceleration. Pulled over, turned of jeep, restarted, finished remaining 25 miles to destination with no other incident. August 20, 2015: on highway12n to get onto new york state thruway. Speed 45-50mph. Engine light/service transmission message came on. Transmission froze in gear. Very poor acceleration. Pulled into thruway entry park & ride. Turned off jeep, restarted, took jeep to local dealership. They did software upgrades and road-tested the jeep, between 8/20 and 8/21. They did not replace any parts. Dealership did 14-15 mile roadtest. We stayed with family overnight. I picked it up the morning of 8/21/2015. August 21, 2015: stopped at cemetery on way back to family member's house. Maybe 6 miles between dealership and family member's house. Jeep idled for 2-3 minutes at one site, and 5-6 minutes at a second site. When i got back into jeep at the second site, the engine light/service transmission message was on. Pulled out into roadway, and had very poor acceleration. Pulled back into cemetery, turned off the jeep, restarted and drove to family member's house. We decided to try to take the nys thruway for the 250 mile trip back to our residence. No incidents along the way. |
| Vehicle Mileage at Failure | 25100 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PROVIDENCE, RI |
| VIN pattern | 1C4PJMCS0EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 3 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |