| Issue ID | 1204856 |
| Internal NHTSA # | 10744860 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 23/06/15 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | On an interstate highway, on a slight uphill incline at 70 miles per hour, surrounded by other traffic including semitrailers, the jeep abruptly lost forward power, acting like it has shifted into neutal. This loss of power was accompanied by flashing dashboard indications of transmission failure and by horrific clunking sounds and shudders from underneath. I was able to drift, miraculously, to the shoulder without being killed. Eventually restarted and limped to a dealer. Dealer kept jeep two days, said they replaced a "control module", and that it was fixed. Not so. About thirty days later, and within a week of having the jeep checked over at a different dealer, it happened again, this time at about 25 mph in a residential area down a gentle decline. Jeep had no suggestions for me other than tow it somewhere. Lost a full workday messing around with them seeking a solution. Now, days later, i have no communication from the dealer or from chrysler/jeep except an email saying that the dealer had discovered "codes". No word on what is wrong with this transmission, or whether jeep can actually fix it or merely keep towing it after it leaves me on the side of the road or gets me killed or worse. Completely unreliable, unsafe, and apparently irreparable. Chrysler/jeep needs to get this junk off the road before someone gets killed! Updated 09/15/15*lj *cn |
| Vehicle Mileage at Failure | 40500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PALMYRA, VA |
| VIN pattern | 1C4PJMCS3EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | CHRYSLER OF CULPEPER |
| Dealer's telephone number | |
| Dealer's city | CULPEPER |
| Dealer's state code | VA |
| Dealer's ZIP code |