| Issue ID | 1203747 |
| Internal NHTSA # | 10744091 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 02/07/15 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I was driving through town on 7/2/15 and all of a sudden the dashboard lit up and the car went into neutral, i was able to drift into a safe area. I turned the car off and waited 2 minutes, started the car, everything seemed ok except the check engine light was on. When i pulled away the trans would not go over 45 mph. I called dealer and they said to bring it in immediately. 5 days later they charged me $100 for a "flash" download to trans. I picked the car up and within 48 hours the same thing happened again (8 times in 1 day), they told me to bring it in, i did (asked for a loaner vehicle, they said they would have to charge me), they told me there were no recorded faults in the computer, a mechanic drove it home 2 days to get it to fail. 6 days later i picked it up after they installed a transmission control module at no charge. 24 hours later it happened again, i was able to drift into a safe area. I turned the car off and waited 2 minutes, started the car, everything seemed ok except the check engine light was on, as of yesterday the car is back in their shop and they told me they will call the factory again to see what they can do????? I'm a traveling salesman and i'm very concerned that this issue will cause an accident (if i can't drift into a safe area to "reset" the car) and i have developed no faith in jeep's ability to fix this problem! Updated 09/17/15*lj updated 12/11/2017*cn |
| Vehicle Mileage at Failure | 49000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | AVONDALE, PA |
| VIN pattern | 1C4PJMCS7EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | COUNTRY CHRYSLER DODGE JEEP |
| Dealer's telephone number | 610-932-0500 |
| Dealer's city | OXFORD |
| Dealer's state code | PA |
| Dealer's ZIP code | 19363 |