| Issue ID | 1198312 |
| Internal NHTSA # | 10733209 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 09/07/15 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I bought a pre-owned certified jeep cherokee 2014 from david's dodge, jeep, and chrysler last week monday, june 6th, 2015. I had a major issue occur a week later on the highway while traveling 65 mph the car loss traction control, 4 wheel drive, and the ability to accelerate. I was in a cattle shoot and had to coast the car down the highway to pull over. A service engine light along with warnings about the traction control and transmission were shown. I pulled to the side of the road and put the car in park which resulted in a hard jerk from moving the clutch from drive to park. I restarted the car and the car was idling at an abnormally high rpm. I put the car in drive and noticed a jerk once again when moving through the gears. The car also shifted very hard for about 45 more miles. I called the dealership who informed me that my car required an update to the transmission which was preformed that day. As an engineer i find it unacceptable that the dealership sold a car with the potential to crash on the highway due to negligence with regards ignoring a crucial update like the transmission. After the update to the transmission the car is shifting very hard from gear to gear and seems to be giving a shallow shift to 1st gear when the car is at a complete stop. Monday, 13th, 2015, i have an appointment for two other issues a squeak in the rear passenger seat and an interference issue with the sirusxm. As an engineer it is obvious that there is a deep underlying problem with the 9 speed transmission i will be asking for the dealership to replace the transmission as the update was not effective causing rough shifting and a loss of acceleration in the shift from high to low gears. |
| Vehicle Mileage at Failure | 8600 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MALVERN , PA |
| VIN pattern | 1C4PJMBS2EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |