| Issue ID | 1190431 |
| Internal NHTSA # | 10724459 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 09/06/15 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I was driving home on the freeway going about 50mph and all of a sudden i got a series of messages: "service transmission" "service parking brake" "4wd not available". Put gear into drive" i was on a ramp merging to another freeway with very little room on the side i shifted the car from drive to park, dash message said to shift back into park, and then into drive. When i shifted back into drive, the transmission made a very loud bang (like somebody hit the bottom of the vehicle with a mallet) the engine indicator was flashing and the error messages were coming up on the screen. This is not the first time i had this issue. Last time i had to shut the jeep off and wait about 30min for the computer to reset before i could start it and shift into gear. Last time the dealer replaced the transmission valve but obviously did not fix the issue. I am concerned that this can happen anywhere at anytime. |
| Vehicle Mileage at Failure | 21000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GILBERT, AZ |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |