| Issue ID | 1187788 |
| Internal NHTSA # | 10722550 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 02/10/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | The vehicle fails to accelerate properly from slow speeds this has been an ongoing problem since a recall ( ro1 ) was performed on the transmission multiple attempts by dealers to improve this condition have failed i am told that this is the way flat/chrysler has decided to make these transmission work ,in order to prevent failure due to a design flaw the current software no longer allows the transmission to downshift below third gear unless the vehicle is completely stopped therefore if driving conditions require you to slow down ( to as slow as 1 mph ) and then you need to accelerate the transmission remains in the third gear and provides little to no response if you floor it , the transmission will sometimes eventually slam into first gear but only after struggling its hardest to accelerate third gear which involves the torque converter allowing the engine to rev , so that the resulting shift into first gear is extremely rough and often accompanied by wheel spin the transmission will no longer ever under any circumstances downshift into second gear the hard jolts and wheel spin of 3-1 shift are somewhat dangerous but when the transmission completely refuses to downshift and simply leaves you vulnerable to approaching vehicles ,pulling into traffic, entering roundabout or changing lanes from a slower lane to a faster one or even just merging is always stressful not knowing if vehicle will respond to accelerating properly or downshift properly |
| Vehicle Mileage at Failure | 3000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GLENDALE , NY |
| VIN pattern | 1C4PJLAB8EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |