Issue ID | 1187655 |
Internal NHTSA # | 10722460 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2014 |
File date | 20/05/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Upon acceleration from full stop my jeep made a loud clunking sound from the rear of the vehicle which felt like something was jammed in the axle. Had the vehicle towed to courtesy motors in danville, il and they replaced the rear differential. They refused to provide a loaner although it took 4 days to repair. When i picked it up on 5/26 the same issue was still present. I was told to "baby it" on my 4 hour drive home and take it to my dealer. My dealer identified the 2nd issue as the power transfer unit which is being replaced as well. My dealer gave me a loaner but 13 days in the shop to replace such items on a vehicle less than a year old is seriously concerning! |
Vehicle Mileage at Failure | 14415 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | FOX LAKE, IL |
VIN pattern | 1C4PJMBS4EWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 18/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |