| Issue ID | 1180226 |
| Internal NHTSA # | 10714065 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 29/01/15 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | On or around january 29, 2015, when i went to start the vehicle it lunged forward even though the transmission was in park and the parking brake was set. The transmission was reflashed by the jeep dealership on february 3, 2015. On the drive home from the dealership, the check engine light came on and began making a loud whine/chatter/chirping/metal sequel noise when accelerating. The vehicle was towed to another jeep dealership where the transmission was replaced under warranty. Starting on or around march 12, 2015, the vehicle began making the whine/chatter/chirping/metal sequel noise again when accelerating. I reported the defect or condition on wisconsin dot form mv2692 and made my vehicle available for repair 4 times (3/16/15, 3/18/15, 3/24/15, & 4/8/15). Fiat chrysler automobiles (jeep) and/or dealer is refusing, unwilling, or unable to repair the problem. Another problem related to the vehicles transmission occurred on april 30, 2015. I was at an intersection waiting to turn left. When pressed the accelerator to proceed through the intersection once the traffic cleared the vehicle hesitated to move and when the transmission finally connected it lunged causing the wheels spin. Since january 5, 2015, my vehicle has been out of service at the jeep dealership for 46 days. The transmission problems along with the other 4 current defects or conditions were reported to chrysler's enhanced customer satisfaction team over a month ago. According to the dealership, chrysler has not replied with a resolution. Fiat chrysler automobiles (jeep) and/or dealer is refusing, unwilling, or unable to repair the problem. |
| Vehicle Mileage at Failure | 16900 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WISCONSIN RAPIDS, WI |
| VIN pattern | 1C4PJMBS1EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |