| Issue ID | 1174103 |
| Internal NHTSA # | 10704758 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 15/03/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | The problem with choppy shifting was apparent as soon as i picked up the vehicle. Soon after leaving the dealership, multiple lights lit up and the shifting was abrupt and there was a fire smell. Upon returning to the dealership, i was informed that there was a software "glitch," which they repaired. Since then, for one year, the car continues to have choppy and inconsistent shifting. It is a very temperamental and difficult vehicle to drive. The latest software patch, installed on 3/29/15 made shifting from start up to first/second gear worse. The car is being returned to the dealership on 4/13/15 for further investigation. |
| Vehicle Mileage at Failure | 25 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PELHAM, NY |
| VIN pattern | 1C4PJMCS8EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |