| Issue ID | 1162434 |
| Internal NHTSA # | 10691369 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 26/02/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I purchased this vehicle on 2/11/2014 after retiring with the idea i wouldn't need repairs for several years the first problem was on 2/26/14 which was a leak @ canister they replaced evap canister. After that i have had it in several times for a vibration from the front from takeoff & turning beginning before the first oil (approximately 2000 miles)change they kept telling me they didn't feel it. On 6/25/14 they said it was coming from the ptu and replaced it, but it continued with the same problem. The next few times they continued to state that they didn't feel it, on 7/29/14 they stated that they were replacing both front axles per star when we picked it up it still had the shimmy, then on 8/15/14 i was pulling out onto a major highway from a county road & the vehicle would not move the vehicle would sit & rev while i was partially on the highway this time they found the right axle out of ptu too short & replaced again, since then every time i call or go in their i get the same run around their waiting for a fix from chrysler. This has been going on for a year and i feel like the dealer ship is giving us no satisfaction this vehicle is a $35,000. 00 car at the very least they need to resolve this problem or at least upgrade the vehicle. I now have 13,000 miles & feel i have been more than patient all i ever here from them at the dealership is their waiting on a fix from chrysler a year should be long enough to come up with a fix.!!!!!!!!! I guess my next alternative is my husband has spoken to an attorney. |
| Vehicle Mileage at Failure | 200 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | REMINGTON, IN |
| VIN pattern | 1C4PJMCS2EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |