| Issue ID | 1159619 |
| Internal NHTSA # | 10684341 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 05/02/15 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | While driving the car and slowing down, the transmission dropped to a low gear and never recovered. Service transmission indicator came on as i limped home. Brought the car in and it was upgraded with new firmware. Took the car back and after a week had another occurrence. Was driving on the highway and again the service transmission light came on. This time the transmission was stuck in a high gear, and then i lost all gears and coasted. I was lucky to reach the highway shoulder, as tractor trailers flew by me. Turned the car on/off a couple of times (and went from park to drive) and suddenly the car jerked into gear (jumped forward violently). Got going and took it back to the dealer. In my opinion this is a real safety issue. My family is not willing to use the car, and at this point, i would not allow them to use it. I see many similar issues. Can't believe such poor quality is acceptable! |
| Vehicle Mileage at Failure | 1300 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MORRIS PLAINS, NJ |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |