| Issue ID | 1157488 |
| Internal NHTSA # | 10682843 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 08/03/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Chrysler's new 9 speed transmission started always speeding up when i would let off the gas and expect the vehicle to slow down, even when i just wanted to slow down while coming to a stop light or stop sign. When i hit the brake the vehicle would only then slow down. It scared me when the vehicle would accelerate on it's own. Shifting got very jerky and uneven seemed like could not decide which gear it should be in. While on the freeway in las vegas the message center said"service transmission and the engine light stayed on. When i was able to exit the freeway the transmission sounded like it had sand in it, a very loud grinding sound and there was no power to move the vehicle. I did get it to coast into a safe location to wait for the tow truck to come and get the vehicle. This was the second time this vehicle had a problem the first time was at 3,000 miles. Had the same message on the message center, again i coasted off the highway and came to a stop. At this time the transmission would not engage so the vehicle would not move. It was towed to a jeep dealer where they said the computer needed an up date for the transmission, they did it and off we went not knowing that we would be left sitting on the side of the road a second time. I did not see a compliant for this type vehicle on your complaints box at this web-site but i have entered this compliant with you before. |
| Vehicle Mileage at Failure | 12200 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | RENO, NV |
| VIN pattern | 1C4PJLCS8EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |