| Issue ID | 1151106 |
| Internal NHTSA # | 10678181 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 29/08/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I bought this 2014 jeep cherokee sport in august 2014. It had approx. 300 miles on it. Noticed a strong "shimmy" in the jeep after it shifts to 2nd gear. The shimmy goes away after increased speed. Took it to the dealer and the tech drove it and noticed the shimmy also. He checked for any sbs. Chrysler said to replace the front half-shafts. This was done 2 weeks later. The shimmy was still there when i picked it up. The tech said there was a "break in period" of 3000 mi and it would go away. There is no such thing as a break in period for this part. The vehicle has had 3 software upgrades on the tranny to ease harsh shifting. This works for about 1 month and then back to harsh shifting. The shifting gets better as the vehicle warms up but the shimmy is there no matter what temp. Talked to the service manager at the dealer and he rode in it today (1/21/14) and noticed the shimmy. We then drove another 2014 jeep cherokee, it did not have a shimmy he said he would reopen the star case with chrysler to try to resolve the issue.. This is a $30,000 vehicle with 2000 miles. It should not be doing this, and i am sick of hearing "this is normal" from service techs when they have no clue why it is doing this. When it goes back in this time, this will number 3. If it is not repaired correctly and the shimmy and trans. Issues are still there, chrysler will buying it back per lemon law. |
| Vehicle Mileage at Failure | 300 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TACOMA, WA |
| VIN pattern | 1C4PJMAB6EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |