| Issue ID | 1145614 |
| Internal NHTSA # | 10670210 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 07/03/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | while traveling on a trip, i noticed i was loosing speed while going down a 4 lane road. I looked at the control center and the message was "service transmission and the check engine light was on". I was losing speed so pulled off on the side of the road. The engine had quit running and the jeep would not go into any gear. We were in the desert 40 miles from no where! Called a tow service they took us to the nearest jeep dealer. Next morning the dealership called and said our jeep was ready to go. Second time july 14, 2014 while traveling on a 2 lane highway i noticed i was losing speed. The message center said " check battery" again the engine shut down as i was moving to the side of the road. Contacted the service dept. Of our dealership. Was told to wait 10 min. Then try to start the jeep. It did start and we made it back home. Third time, nov. 20, 2014 while traveling noticed the jeep would speed up when i let off the accelerator to slow down or coast. If i applied the brake the jeep would then slow down. Noticed every time i let off the gas the jeep would speed up not slow down. About 30 min. More of traveling time i again got the message "service transmission with the engine light on. I got over to the side of a 6 lane interstate highway and called for a tow truck again was taken to the nearest dealership. At that point 12, 967 miles on the odometer. Six days later when the dealership got around to the diagnosis on the jeep they said it needs a new nine speed transmission. We were home at that time 460 away from where we had to leave the jeep when it quit running. Being stranded on the side of a road in a new vehicle is not safe but unacceptable performance for a new vehicle. |
| Vehicle Mileage at Failure | 3156 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | RENO, NV |
| VIN pattern | 1C4PJLCS8EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |