| Issue ID | 1120494 |
| Internal NHTSA # | 10644178 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 22/07/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Started car in garage and in shifting to reverse, heard very loud clunking noise and transmission warning lights on dash turned on. Put in park, turned off vehicle, started again and same thing happened. Drove vehicle to dealer and car felt like it was stuck in 3rd gear. Slow acceleration at stop signs and while on highway, vehicle would not shift and was at 4000 rpm at 60 mph. Same thing has happened on 9/19/14 and 10/6/14. Dealer updated transmission software once and is waiting for new software update. |
| Vehicle Mileage at Failure | 3197 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LINCOLN, NE |
| VIN pattern | 1C4PJLCS2EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |