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2014 Jeep CHEROKEE Power Train Problems, Complaints and Defects

Issue ID	1116250
Internal NHTSA #	10640270
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	CHEROKEE
Model Year	2014
File date	08/07/14
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	Transmission shifts hard from 1st to 2nd, and from 2nd to 3rd. It also has a pronounced "wobble after it shifts from 1st into 2nd gear, and continues until it shifts hard into 3rd gear at about 20 mph. After a stop will not go into 1st gear for a second or two, then abruptly surges forward with more speed than the amount of accelerator you are giving it. When decelerating, the transmission will actually go into 4th gear and add fuel causing the tachometer to go up between 500 and 1000 rpm. The transmission although touted as a "9 speed", is useless, as it will not go in either automatically or manually at any speed below 75 or 76 mph even though it easily could at 67 or 68 mph with sufficient rpm to still maintain speed. This jeep is equipped with the towing package from the factory. Towing a 17' boat traveling over 300 miles, the car ran normally on the way to the destination shifting when it needed to and even going into 8th gear a good deal of the trip. On the return trip, the transmission refused to shift out of 5th gear even though the tach was registering 3k to 4k rpm even when going downhill. It also seemed to be losing power and having difficulty going up slight grades on the interstate. A few times i got it into 7th gear by completely letting up on the gas going downhill but as soon as we started up a slight grade it would again go into 5th and not shift into a higher gear. When i reported these problems to the dealer, i was told that this is normal operation for this transmission / vehicle. I've never had a car that did these things and could be called "normal operation". I feel this transmission is a clear danger to all who have bought this vehicle, and the nhtsa really needs to look into this and have chrysler do something soon to rectify these problems before major accidents, injuries, and death are the outcome.
Vehicle Mileage at Failure	500
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	ERIE, PA
VIN pattern	1C4PJMCS8EWXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	4WD
Transmission type
Vehicle speed	20
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1GYKNCR43TZ105577 WBAWY320100K39216 MALB281CLTM270713 WDD1770871J048920 WCD2030162R194549 1GNEVFKW6LJ288530 VF73AAHXTGJ603715 KNADH414AAS752368 KMHTC6AD9FU228911 ZBGBD25BT00013293 JTHBK262402031682 WDD2052081F633410

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2014 Jeep CHEROKEE Power Train Problems, Complaints and Defects, Recalls and Failures

2014 Jeep CHEROKEE Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?