| Issue ID | 1109860 |
| Internal NHTSA # | 10632815 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 23/08/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | While increasing vehicle to highway speed and attempting to merge onto the freeway at a safe 'highway speed' the vehicle suddenly "popped" into neutral. I placed the vehicle into neutral manually then, back into a drive gear to continue. Most common occurences with this vehicle are that, it will not 'upshift' properly and, it will hold on to the lower gear far too long before shifting to the next gear. This problem also prevents this vehicle from doing "any kind of coasting", i always have to have my foot on the gas to make the vehicle go forward, even on a gentle downhill incline. Some (most) of the time the transmission will not shift unless the engine revs to about 5,000 rpm. This vehicle has yet to reach it's epa est mileage of 27 mpg, highway or street. My average mpg is 13 mpg even though i am a conservative driver. I purchased this vehicle brand new for my daughter who has yet to drive it consistently do to it's safety issues. The 'check engine light' has been on due to the transmission problems and the dealer has had the vehicle for 50% of the time since i purchased this vehicle. I have yet to see this vehicle go into the 8th or, 9th gear. This vehicle had 229 miles when it was returned to the dealer for service after owning it for 10 days. I purchased it on 8/22/14. |
| Vehicle Mileage at Failure | 50 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEWPORT BEACH, CA |
| VIN pattern | 1C4PJLCS5EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |