| Issue ID | 1106548 |
| Internal NHTSA # | 10630528 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 21/07/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Took car in april for steering wheel noise, and there was a slight wobble then when coming out of a turn then. This became more noticeable as the vehicle was driven. Took it to another dealership the week of july 21, 2014. At that time new front axles were ordered. Took the vehicle in on august 14, 2014 for replacement of front axles. After replacement the concern was worse. They removed axles from a lot vehicle and swapped out. The concern(wobble) is still there. In fact it pretty much happens all the time now when coming out of a turn. A star case was opened with chrysler. Received a call today,(september 4,2014) from the service manager and i was told that chrysler engineers were working on a fix for this problem, but not to expect a fix/repair for this for 3-4 months and that they did not think there was a safety issue and that it was safe to drive vehicle. How can they be sure that this is not a safety issue if they don't know what is causing the problem and do not have a solution for this. This is a full time all wheel drive vehicle and if the wheels are not in sync how do we know this will not be a problem when we are on snow covered/slippery roads. Because vehicle was purchased in march 2014, it has not been driven on snow covered/slippery roads. |
| Vehicle Mileage at Failure | 7095 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROSCOMMON, MI |
| VIN pattern | 1C4PJMAB8EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |