| Issue ID | 1102330 |
| Internal NHTSA # | 10627667 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 17/08/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I went to shift vehicle into drive, vehicle would not shift into any gear. Turned the vehicle on and off three times, on the third attempt i managed to get in to shift into drive. Vehicles transmission service and check engine lights came on stating "service transmission start from park with vehicle at zero speed." when i had shifted through to drive to move the vehicle the transmission made a clunking sound like it had fallen out of the jeep. I drove it 3 miles to my house only going 30 mph. When i got home i attempted to put the vehicle into park and the transmission would not move past neutral. I attempted to remove key 4-5 times and because of this the dash lights had stayed on. I disconnected the battery and had the vehicle towed to the dealership the next day. |
| Vehicle Mileage at Failure | 6550 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GLENVILLE, NY |
| VIN pattern | 1C4PJMBS5EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |